Return & Exchange Policy

If, for whatever reason, you are dissatisfied with your purchase, you may return it to Attollo Lift within 30 days of purchase, subject to the conditions outlined below. Claims for missing items or items damaged in transit must be received within 2 business days of receipt of merchandise. 

• Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase.

• If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.

Please read all conditions below. If conditions are not met, Attollo Lift reserves the right to refuse a return, or to charge a restocking fee not less than 15%.

• All returned or exchanged items must be in new condition, in their original box, and must include all packing material, manuals, and all accessories.

• Attollo Lift is not responsible for personal data or items left in returned merchandise.

• Any merchandise modified or damaged by the customer.

• Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer’s equivalent model.