The Gas Cylinder Lifting Solution
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Return & Exchange Policy

Our goal is to ensure your complete satisfaction

If, for whatever reason, you are dissatisfied with your purchase, you can return it to Attollo Lift within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

Refunds & Credits

 

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase.

 

Exchanges

 

If the item was sent back for an exchange, please allow 3-5 business days for for the replacement to be processed.

 

Conditions

 

Please read all conditions below. If conditions are not met, Attollo Lift reserves the right to refuse the return or to charge a restocking fee not less than 15%.

All returned or exchanged items must be in new condition, in their original box, and must include all packing material, manuals, and all accessories.

Attollo Lift is not responsible for personal data or items left in returned merchandise.

 

No Return/Exchange on the following:

 

Any merchandise modified or damaged by the customer.

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer’s equivalent model.